INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes. We sell one-of-a-kind items. As soon as it is sold (payment taken), the item is removed from inventory.

Where can I view my sales receipt?

You can view your receipt on your shopping cart account page or in an email receipt was emailed to you.

How can I return an item?

We do accept returns within the first 7 days after the package has been delivered. We will refuse to accept returns in which the product is newly stained or damaged. 

Will you restock items indicated as “out of stock?”

All items sold on MoreThanSelf are one-of-a-kind hand made textiles. We cannot restock that exact pattern.

We remove the out-of-stock products frequently to avoid old stock images from hanging around.

Where can I ship my order?

Currently we are shipping anywhere in the US, Hawaii, Virgin Islands, and Canada. Call or email for a quote to see if we can ship to where you live (if outside of these countries).

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS